Privacy Policy
Welcome to Luxvant Properties (“Luxvant”, “we”, “our” or “us”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website luxvant.com, use our services, or interact with us.
1. Who We Are
Luxvant Properties is a real estate company based in Dubai, United Arab Emirates. We specialize in residential and commercial property sales, leasing, and investment advisory services.
2. Information We Collect
We may collect and process the following types of personal information:
a. Information You Provide
Name, email address, phone number, nationality, and preferred language.
Property preferences (e.g., location, type, budget).
Messages sent via our contact forms, email, or WhatsApp links.
Identity documents or proof of funds (for legal compliance during transactions).
b. Information Collected Automatically
IP address, browser type, operating system.
Referring website or search engine.
Pages visited and time spent on the site.
Cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for the following purposes:
To respond to your inquiries and provide requested services.
To process property listings, transactions, or tenancy applications.
To send marketing communications (only with your consent).
To improve our website, services, and customer experience.
To comply with legal and regulatory requirements in the UAE.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
Licensed real estate brokers and agents affiliated with Luxvant.
Legal or government authorities when required by law.
Service providers (e.g., CRM systems, website hosting, analytics tools).
Developers or property owners in relation to specific listings.
All third parties are contractually obligated to protect your data and only use it for the purpose specified.
5. Marketing and Communications
With your consent, we may contact you by email, phone, or SMS about new listings, market insights, or property offers. You can opt out at any time by:
Clicking the “unsubscribe” link in our emails.
Replying “STOP” to SMS.
Contacting us at info@luxvant.com.
6. Cookies and Tracking
We use cookies and similar technologies to:
Analyze user behavior.
Personalize your experience.
Retarget advertisements.
You can manage cookie preferences in your browser settings. By using our site, you consent to the use of cookies unless you disable them.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
These include:
Secure web servers (HTTPS).
Encrypted data transfers.
Access controls and employee training.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes we collected it for, including:
Property inquiries: 2 years.
Transactions: up to 7 years (for legal compliance).
Marketing data: until you unsubscribe.
9. Your Rights
Subject to UAE law and where applicable under GDPR, you may have the right to:
Access your data.
Request correction or deletion.
Object to processing or restrict usage.
Withdraw consent at any time.
To exercise these rights, contact us at [insert appropriate email address].
10. International Transfers
As a Dubai-based business, your data may be stored or processed in the UAE or in countries with similar data protection standards. We ensure adequate safeguards are in place for any such transfers.
11. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies independently.
13. Updates to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated “Effective Date.” We encourage you to review it regularly.
14. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
Luxvant Properties
Office: The Opus by OMNIYAT, Business Bay, Dubai
Email: info@luxvant.com
Website: luxvant.com
